Delivery

Delivery Information

How much is postage?

UK

£1.99 – Orders under £10.00

£2.99 – Orders over £10.00

FREE - Orders over £75! 

 

When can I expect my order?

Most of our orders are shipped the same day or within 48 hours of purchase from our premises here in Cornwall, pending availability. Once your order is dispatched, we will send you an email to let you know your package is on its way! We estimate you will receive your order in the UK within 1-3 business days of its ship date. Orders placed on a weekend or holiday will be shipped the next business day. Shipping times may vary at peak times, but rest assured we work our hardest to get you your order as quickly as possible.

 

What shipping service do you use?

UK orders are sent with Royal Mail, either 24hour or 48hour depending on size. Heavy or larger items will be sent with UKMail courier service.

 

Do you accept international orders?

Yes! We are happy to ship anywhere in the world and ship using Airmail Tracked & Signed (or country equivalent service) or by courier for heavier orders. We charge the actual cost of shipping the item using Royal Mail + a nominal charge for packaging. 

 

Europe (EU Member States) Inc. VAT

up to 100g = £9.50

101g > 250g = £10

251g > 500g = £12.20

501g > 750g = £13.75

751g > 1kg = £15

1kg > 1.25kg = £16.50

1.25 > 1.5kg = £17.75

1.5kg > 1.75kg = £19

1.75kg > 2kg = £20

2kg > 5kg = £21.75

 

Europe (Non EU Member States) Ex.VAT

up to 100g = £7.92

101g > 250g = £8.33

251g > 500g = £10.17

501g > 750g = £11.46

751g > 1kg = £12.50

1kg > 1.25kg = £13.75

1.25 > 1.5kg = £14.79

1.5kg > 1.75kg = £15.83

1.75kg > 2kg = £16.67

2kg > 5kg = £18.13

 

Rest Of World

up to 100g = £8.55

101g > 250g = £9.55

251g > 500g = £12.95

501g > 750g = £15.55

751g > 1kg = £18.10

1kg > 1.25kg = £19.70

1.25 > 1.5kg = £21.30

1.5kg > 1.75kg = £22.85

1.75kg > 2kg = £24.35

2kg > 5kg = £35.90

 

I haven’t received my package yet?

If you think your order might be lost in the post, don’t worry. We would suggest visiting your local sorting office as your first port of call. Royal Mail does not consider a parcel lost unless it has been missing 15 days in the UK, 20 days in Europe or 25 days in the rest of the world. Please note Saturdays, Sundays and all bank holidays are classed as non-working days, please bare this in mind when waiting for your order to arrive. If you believe your parcel has been lost, please email us at info@sewandquilt.co.uk once this timeframe has ceased. 

Please ensure your shipping address is correct, if you have entered your address incorrectly at the checkout in any way, we cannot be held responsible for any lost or unreceived orders. Orders that are returned to us because of an incorrect or invalid address, or the recipient did not collect the package in the time-allowance will not be liable for a refund, and will be re-posted at at cost at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Any additional shipping costs are non-refundable. Please note, we cannot dispatch orders on weekends and bank holidays.

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