Frequently Asked Questions

We're here to help you, which is why we've put together this comprehensive list of frequently asked questions.


How much is delivery and how long will it take?

Please see our delivery page for full information on this topic.


Can I return or exchange an item?

Yes, please see our returns page for full details on how to proceed.


How do I order fabric?

Add the number of units you require to your basket. Ordering is based on 1/4m quantities. For example add 1 unit to your bag for a 1/4m, add 2 units for 1/2m, 3 units for 3/4m, add 4 units for 1m or 5 units for 1-1/4m etc. Please note orders of 1 unit will be cut and sent as a fat quarter cut, if you would like a long-quarter we will happily oblige where we can, please send us an email prior to ordering. Multiple units are always sent as one continuous piece. We will contact you prior to sending if we cannot for some reason provide you with a continuous piece. 


How do you supply the fabric?

We are quilter's here and we know the importance of a fat quarter! Ordering 1 unit will be sent as a fat quarter, unless it is the final piece in stock. 


What's so special about your English paper pieces?

We're passionate about English paper piecing and providing you with best products. We use a white, high quality 100% recycled paper for all our paper pieces - doing our small bit for the environment! 


We hope to have answered your question. If not, please drop us an email with your question and we'll do our best to answer it.